Privacy Policy Effective Date: November 4, 2024.

This Privacy Policy governs the manner in which Luxor Eye Institute, located at 3801 San Dimas St STE A, Bakersfield CA, 93301 (“we”, “our”, or “us”), collects, uses, maintains, and discloses information collected from users (“you” or “your”) of the Luxor Eye Institute website (“Website”).

This Policy applies to the Website and all products and services offered by us. For any inquiries, you can contact us at +1 (661) 460-7640.

Interpretation and Definitions

The definitions and interpretation provided in this section apply to this Privacy Policy.

The term “Luxor” used in this Legal Disclaimer and Privacy Policy, except where stated otherwise, shall be deemed to include Luxor Eye Institute, a medical corporation, and its respective affiliates, subsidiaries, successors, and assigns.

Collection and Use of Personal Data

Types of Data Collected

•Personal Data: We may collect personally identifiable information such as email address, first name, last name, and phone number, as well as usage data, which is collected automatically during your use of the Service.

•Usage Data: This includes information such as your device’s IP address, browser type, browsing history, time and date of visit, duration of page visits, and unique device identifiers.

•Information from Third-Party Social Media Services: We may collect personal data associated with your third-party social media service accounts if you register through or grant us access to these services. These services include Google, Facebook, Instagram, Twitter, TikTok, YouTube, LinkedIn, WhatsApp, iMessage, and WeChat.

•Tracking Technologies and Cookies: We use cookies and similar tracking technologies to collect and store certain information about your browsing activity on our Service. This includes session cookies for essential service provision, persistent cookies for acknowledging cookie usage, and functionality cookies for personalized experiences.

Use of Your Personal Data

We use your personal data for various purposes, including:

•Providing and maintaining the Service: This includes monitoring usage and managing your account.

•Performance of a contract: Developing, complying with, and undertaking contractual obligations such as purchases or service agreements.

•Contacting you: Using email, telephone, SMS, or other electronic communication methods to provide updates, informative communications, and security notices.

SMS/Text Messaging Protocols:

•Messages and data rates may apply. Message frequency will vary.

•For more assistance or to opt-out, please note the following:

•Reply STOP to opt-out of messaging.

•Reply HELP for customer care contact information.

•No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

•Providing news and offers: Sharing general information about goods, services, and events similar to those you have previously shown interest in.

•Managing requests: Addressing and handling inquiries and requests submitted to us.

•Business transfers: Evaluating or conducting mergers, acquisitions, or asset sales, and related transfers of personal data.

•Other purposes: Utilizing data for analysis, identifying usage trends, improving services, and evaluating promotional campaigns.

Retention of Your Personal Data

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, and we take steps to ensure its security. Usage Data is retained for internal analysis purposes and to strengthen security or improve functionality.

Transfer of Your Personal Data

Your information, including personal data, may be transferred to and processed at locations outside of your jurisdiction. By using our Service, you consent to such transfers. We ensure that adequate controls are in place to protect your data and personal information during transfer.

Deletion of Your Personal Data

You have the right to request the deletion of your personal data. You can update, amend, or delete your information at any time through your account settings or by contacting us at +1 (661) 460-7640.

Disclosure of Your Personal Data

We may disclose your personal information in certain situations, including:

•With your consent

•In business transactions

•For law enforcement purposes

•To meet other legal requirements

Security of Your Personal Data

We take data security seriously and have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our security measures include HIPAA compliance, SSL encryption, regular security audits, and access controls. While we strive to protect your personal data, we cannot guarantee its absolute security.

We adhere to the highest standards of HIPAA compliance, ensuring that all your personal data and interactions are SSL encrypted. Rest assured, your consultations are recorded and stored safely on our HIPAA-compliant servers, providing you with peace of mind. If you prefer not to have your consultations recorded, please notify your doctor before the session begins or contact us at +1 (661) 460-7640.

California Consumer Privacy Act (CCPA) Compliance

For U.S. residents, especially those in California, we comply with the California Consumer Privacy Act (CCPA). This includes your right to request information about how we collect, use, and share your data, the right to request deletion of your personal data, and the right to opt out of the sale of your data. You can exercise these rights by contacting us at +1 (661) 460-7640.

Data Subject Rights (GDPR Compliance)

If you are a resident of the European Union, you have the right to access, correct, or delete your personal data under the General Data Protection Regulation (GDPR). You also have the right to data portability, the right to restrict or object to processing, and the right to withdraw consent at any time. To exercise these rights, please contact us at +1 (661) 460-7640.

Children’s Privacy

Our Service is not directed to children under 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information.

Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our services are used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

International Data Transfers

We operate globally, and your personal data may be transferred to, and processed in, countries other than the country in which you are a resident. These countries may have data protection laws that are different from those of your country. We ensure that adequate safeguards are in place to protect your data during international transfers.

Data Breach Response

In the unlikely event of a data breach, we have protocols in place to promptly notify affected users and regulatory authorities as required by law. We will take all necessary steps to mitigate the breach and prevent further unauthorized access.

Your Consent

By using our website, you consent to our privacy policy and the collection, use, and disclosure of your personal data as described herein. If we make any material changes to this policy, we will notify you through the contact information you have provided or by posting a notice on our website.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes are effective immediately upon posting on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us at +1 (661) 460-7640.